A wasp nest discovered right by the front door, or a sudden swarm of ants after a storm, doesn't wait for a scheduled appointment — our emergency dispatch prioritizes calls where the risk is immediate. Our dispatcher's first question is always about safety risk, not just discomfort, since that's what actually separates an emergency call from one that can wait for standard scheduling.
Not sure if it's urgent? Call anyway; we'll help you determine whether same-hour dispatch is needed.


Our emergency dispatch line is staffed around the clock, including nights, weekends, and holidays.
Urgent doesn't mean unlicensed — our emergency crew meets the same certification standard for every call.
You'll know the cost upfront — urgency doesn't mean an unclear or inflated bill.
Emergency vehicles carry equipment for wasps, rodents, and sudden infestations since the exact pest often isn't known until arrival.
An active wasp or hornet nest near an entryway or play area gets same-hour removal given the sting risk.
We respond fast to sudden rodent activity, especially in spaces involving infants or food preparation.
A sudden swarm or outbreak after a storm or seasonal shift gets an urgent technician dispatched to assess and treat on arrival.
Emergencies don't check the clock, so our after-hours and weekend dispatch works exactly like our daytime service.
We prioritize commercial emergency calls where delay could mean a closure or failed inspection.
Our dispatcher asks a few quick questions to route true emergencies ahead of standard scheduling.

Tell dispatch exactly what you're seeing; a wasp nest by the door gets a different response speed than a general question.
An emergency technician is routed to your St. Augustine property as fast as road conditions allow, day or night.
Assessment happens fast, but pricing is still transparent and confirmed with you before work starts.
The immediate threat is resolved on the spot, with any needed follow-up scheduled under our standard guarantee.
Found a wasp nest right above our front door at 9pm and Nex Pest Control had someone out within the hour to remove it safely.
Having a real 24/7 line, not just a voicemail, made all the difference during an actual emergency.
The pricing was clear even though it was an emergency call — no surprise after-hours markup.
Called at 11pm about scratching in the wall and the dispatcher walked me through enough to know it could wait until morning, which I appreciated more than a forced late-night visit.

Nex Pest Control's emergency dispatch covers St. Augustine and nearby communities around the clock, with rapid-response units stocked for whatever the call turns out to be. Our St. Augustine emergency routes are planned to minimize response time across the full service area, not just near a single dispatch hub.

Situations involving immediate safety risk, like stinging insects near a doorway, are prioritized fastest.
Yes, our emergency dispatch line operates 24 hours a day, including nights, weekends, and holidays.
Arrival time depends on location and current dispatch load, but emergency calls are prioritized ahead of standard scheduling.
Emergency pricing is quoted clearly before treatment starts — you'll never be surprised by the cost of an urgent call.
Our dispatcher can help route non-urgent calls to standard scheduling instead, often at a lower cost.
Yes, commercial emergency dispatch is available, especially for situations that could affect a health inspection or force a closure.
Call +1-866-315-0243 any hour — our emergency line never closes.
Call +1-866-315-0243